Privacy Policy

Effective Date: February 2025
Heidi Prowse | www.heidiprowse.com.au

Heidi Prowse respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how your information is collected, used, stored, and protected when you interact with our website or services.

1. What We Collect

We may collect personal information such as:

  • Name, email address, phone number

  • Billing/shipping details (if purchasing books or products)

  • Organisation or workplace (if booking speaking or consulting services)

  • Any information you provide via contact forms, email enquiries, or subscriptions

We may also collect non-identifying information through website analytics, such as:

  • IP address

  • Browser type and device

  • Pages visited and actions taken on the website

2. How We Use Your Information

We collect this information to:

  • Respond to enquiries or service requests

  • Deliver purchased products or downloads

  • Send updates, newsletters, or event invitations (with consent)

  • Improve website performance and user experience

We do not sell or rent your personal data to third parties.

3. Storing and Securing Your Data

Your data is stored securely and protected from unauthorised access, misuse, or disclosure.
We use trusted platforms such as Wix, Shopify, MailerLite or other secure third-party tools for email marketing, payment processing, and analytics.

4. Third-Party Tools

We may use tools including but not limited to:

  • Google Analytics

  • Meta Pixel (for Facebook/Instagram ad tracking)

  • Squarespace (form/email subscription)

  • Shopify (for book/product sales)

These services may store information outside Australia. Where applicable, we take steps to ensure overseas providers comply with Australian privacy standards.

5. Cookies

This website uses cookies to enhance your browsing experience. You can disable cookies via your browser settings, but this may affect website functionality.

6. Your Rights

You may:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Unsubscribe from emails at any time using the link provided

To exercise your rights, please contact us

7. Policy Updates

This policy may be updated from time to time to reflect changes in laws, platforms, or services. The updated version will always be posted on this page with a revised date.

8. Contact

If you have any questions or concerns about this privacy policy or how your data is handled, please contact:

Heidi Prowse
📍 Canberra, ACT